30 hours update – Parents who have applied for a code but not received one

The DfE has informed the LA that a small number of parents who have applied before 31 August may receive their 30 hours code between 1 and 14 September, because HMRC required additional information before determining their eligibility (‘amber’ cases).

In these circumstances, providers should be satisfied that a parent applied for a 30 hour code by 31 August before offering a 30 hours place. For example, a parent might demonstrate that they applied before 31 August through sharing the information contained within their childcare account mailbox and secure message that will state when they were identified as an amber case, and the date they received the message.

Bradford LA will fund a 30 hours place for these parents for the autumn term where they have received a code from HMRC with a validity start date after 31 August and up to 14 September.

As previously advised, a parent can reserve a place for their child the term after their third birthday with their chosen provider prior to their code being checked, but the code must be checked via the Funded Hours Checker before the child can take up their funded place. If providers choose to allow parents to start the place prior to validating the code, it will be at the provider’s own risk should the parent prove to be ineligible.

The DfE has also stated that the childcare service helpline is now able to provide a temporary code to eligible parents experiencing on-going technical issues. Please encourage parents to contact the helpline on 0300 123 4097, who will check eligibility and provide them with a code if they qualify for 30 hours in the event that they cannot resolve their issue with their on-line application.

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